SuperJeweler.com Lifetime Guarantee

Superjeweler offers a Lifetime Guarantee
SuperJeweler Offers
A Lifetime Guarantee
On All Fine Jewelry Purchases
All fine jewelry purchases from SuperJeweler.com come with a Lifetime Guarantee. Your purchase includes a Lifetime Guarantee against defects that may cause loss or damage to your jewelry's setting or accent gemstones and/or diamonds. In the case of diamond and/or gemstone rings, our guarantee also includes a one-year replacement guarantee against the loss of your jewelrys’ center diamond or gemstone.
  • The Limited Lifetime Guarantee covers all products that contain diamonds and/or gemstones, but does not cover Fashion Jewelry.
  • SuperJeweler will replace any side gemstone or diamond lost at any time during the LIFETIME of the purchaser or gift recipient, and will replace any center gemstone or diamond lost in the first ONE YEAR of ownership.
Lifetime Guarantee Claim Process
Lifetime Guarantee
Claim Process

To return an item, place the item securely in its original packaging and The original packing slip, and mail your return to the following address:

SuperJeweler.com Inc
Attn: Lifetime repairs
18 East 48th Street
3rd floor
New York, 10017
United States

You pay the shipping cost to SuperJeweler and SuperJeweler will pay the shipping costs back to you. We strongly recommend that you use a trackable method to mail your return.

Please allow us 2 weeks to make the repairs, make the jewelry look as good as new, and return to you