We are sorry that you are unhappy and want to do everything to fix it. We'd like the opportunity to give you a replacement. Of course you can always get a refund. Please just send it back to us, AND be sure to include a copy of the invoice with instructions to refund or exchange. Send to: SUPERJEWELER.COM 341 Lafayette #965 New York, NY 10012 ­ 2417

The World Gemological Laboratory (WGL) is becoming one of the premier grading laboratories for diamonds, jewelry and colored gemstones. It was founded to protect buyers from inaccurate or fraudulent diamond and jewelry grading reports. Their mission is to provide full grading disclosure so buying and selling is as safe as possible. The World Gemological Laboratory is setting a new standard for diamond and jewelry grading reports, and its diamond and jewelry grading reports are regarded as an excellent indicator of value, frequently being requested as the grading report of choice among buyers and sellers of diamonds and jewelry. For further information on the WGL, go to www.worldgemlab.com.

Yes. SuperJeweler.com's stock size is 7. If you need a ring sized, there is no charge for sizing to sizes 5,6,8,9.

Yes. SuperJeweler.com offers shipping insurance at the following rates: Purchase totals between $99-$999 are $4.95 for insurance. Purchase totals between $1000-$4999 are $14.95. Purchases over $5000 are no charge. We will insure that for you!

All orders under $1000 are shipped free via UPS Ground, which typically takes 3-5 business days. Orders $1000-$2999 are shipped via UPS 2-Day. Orders $3000 and above are shipped via UPS overnight. At any point shipping can be upgraded for a small additional charge.

Just because you don’t see an item, that doesn’t mean we cannot find it for you. At SuperJeweler.com, we pride ourselves on exceptional service. If you don’t find just the item you love among our huge selection of diamond rings, wedding bands, promise rings, fine gemstone jewelry, and more, we will help you find it…and art the lowest possible prices! Simply send us an email detailing what you are looking for to sales@superjeweler.com and we will take it from there.

SuperJeweler.com will soon be offering a large assortment of loose diamonds. Until our diamond list becomes published, please email to sales@superjeweler.com and let us know what you are interested in.

SuperJeweler.com only offers the finest jewelry at the lowest prices. We do this by traveling all over the world to find the lowest prices and then we buy them in high volume. We have outstanding quality control, which leads to lower costs. In addition to those things, we manufacture almost everything that we sell, which is why every item you find on our site is in stock and ready to ship. And we can keep our overhead low, because we sell to great customers, like you, who keep coming back!