If you haven't visited SuperJeweler on Facebook--don't wait. Our fans have the opportunity to win free jewelry everyday. The gorgeous pendants, earrings, and rings above are just a few of the amazing items that we've given away in that last year to say thank you to our fans and customers for their loyalty to SuperJeweler.
Get in on the chance to take home free jewelry by clicking here to be taken directly to our Facebook page!
This Christmas give him the gift of style with one of SuperJeweler's contemporary men's bracelets--like this Link Bracelet, Pyramid Bracelet, and Curb Link Bracelet all in heavy stainless steel which won't turn or tarnish.
How about this fun Guitar Pendant for the rocker in your life? May your guy would prefer this Heavy Snake Chain or our Heavy Curb Chain in stainless steel.
Finally, if it's bling you want check out this 1/8 Carat Diamond Stud or this 1/2 Carat Black Diamond Stud!
SuperJeweler Presents FREE Shipping to Almost Every Country
Shopping online is fun and convenient, but it can be frustrating with extra shipping charges. This is even truer if you live outside of the United States, and that's if the company even ships outside of the US. Sometimes you're just out of luck! But, thankfully, this is not true with SuperJeweler.com. Believe it or not, SuperJeweler offers free shipping to almost every country in the world. That's right, no matter where you live, your shipping charges will be zero, zilch, nada! It truly is a small world after all.
So what's the catch? There is no catch, because it really is absolutely, totally free. Visit the chart on our shipping page and see the breakdown of how the process works. The free shipping methods vary according to the price of your order, and this determines how fast you get your items. For example, in the United States, an order between $1-$98.99 is shipped via DHL Smart Mail and usually takes between 3-7 business days to reach you. An order between $99-$479 is shipped by USPS Priority Mail and usually arrives within 2-3 business days after shipment. When you place an order between $479.01-$779, it is shipped by USPS Express Mail, and it arrives within 1-2 business days after shipment. Any orders over $779.01 are delivered the next day after shipment by FedEx. All of these options in the US include tracking for your convenience. And, you can always expedite your shipment with a few different options at an extra charge.
International customers have two different options when it comes to free shipping. On orders between $1-$98.99, orders are shipped via free DHL Global Mail. This usually takes between 7-15 days after shipment for delivery, depending on your location, and it does not include tracking. If you would like express delivery with tracking for orders under $99, this option will be an additional $19.99. For orders $99 and up, your item is shipped free with a carrier depending on location. This tier comes with tracking and is usually delivered within 3-8 business days after shipment. Please keep in mind that international orders may face duties and taxes in your own country, and you are responsible for those extra fees.
When you order your item, you will see an estimated ship date next to the "buy" button. This very convenient feature helps you to determine when you can expect your order to be shipped. From there you can calculate when it will be delivered, according to your specific location. We also recommend that you purchase insurance on your order, just in case it is damaged or lost in transit. These options start at $4.99 and are a small price to pay for your peace of mind.
We've made shopping for jewelry easy, no matter where you are in the world. It's as simple as placing your order and looking for your package in the mail. No extra charges, no extra worries, no matter where you live. SuperJeweler is super for shopping, all over the world.
Why SuperJeweler's Customer Service Kicks B-tt!
We realize that you have many options when it comes to buying jewelry. That’s why we go out of our way to make sure your experience is second to none with SuperJeweler. Our customer service representatives are the best in the business, and they know jewelry better than anyone else. We know how frustrating it is to talk to customer reps who are rude and unhelpful, and we also know that being put on eternal hold is no fun at all. Our friendly and knowledgeable customer service reps have only one mission, and that is to meet your needs as quickly as possible. Whether you need information about a purchase or how to make a return, our staff is ready and waiting for you to contact them at a moment’s notice.
The quickest way to reach a SuperJeweler customer service rep is to start an online chat from our website during business hours, Monday through Friday, 9:00 am until 7:00 pm. No need to pick up the phone, because you can chat instantly with a customer service representative right here on the SuperJeweler.com website. This makes it super convenient and easy for you. This method is a great way to interact with our service department, because they can send you direct links to pages on our website that contain the information you are looking for. After hours, you can choose to send an email with your question or concern. Our email response time is always prompt, and we make it a priority to get back to you as quickly as possible. You can also call us toll free during business hours at 877-888-0175. One of our representatives will take your call and give you quick, courteous service. You will find it refreshing to talk to someone who can actually help you!
Did you change your mind about an item? We have a 60 day money back and return policy which is one of the best in the business. Simply send back your item in original condition within 60 days and we’ll refund your money or exchange it for another item. It really is that easy! So, if that piece of jewelry didn’t meet your needs for whatever reason, send it back to us and we will take care of you.
Plus, whenever you buy jewelry from SuperJeweler, you get the added benefit and security of our lifetime guarantee. We stand behind the quality of our work, and we’re willing to back it up with a fantastic guarantee policy. The lifetime guarantee covers any loss or damage to side stones, and it also covers any damage to center stones from normal wear. Loss of a center stone is covered up to one year from the purchase date.
As you can see, SuperJeweler’s customer service department really does kick b-tt! We’re proud of what we do, and we’re proud of our SuperJeweler team. Reach out to us today and see what a difference real customer service can make!
Meet our customer service team, Don, Elizabeth, and Alex!
Fats Waller said it best
So you have to be asking, who is Fats Waller, well,
Thomas Wright "Fats" Waller was a Jazz Pianist in the early 1900's, but he was much more that a pianist. Add Songwriter, composer, singer and comedic
entertainer to his list of accomplishments. I was first introduced to his collection of works in 1980, I had the pleasure of seeing the touring company of Ain't Misbehavin in Chicago.
I am getting there,
So what did he say, One of my favorite Fats Waller songs is Find out what they like, there is a line in the song , "find out what they like and how they like it, and let them have it just this way."
That line has been my customer service mantra ever since, regardless of the side of the counter I was on, buyer or seller.
So what does this have to do with Superjeweler, that is easy,
Some people talk customer service, we deliver it,
Last weekend, I went to a Mexican inspired restaurant, the owner had an Italian inspired restaurant directly next store, on a common wall, they may even share kitchen space. So when we were done with our dinner, the waiter asked what we would like for dessert, I asked for tiramisu,
knowing that they had it next store. Of course he responded with, we do not have it.
That is not; find out what they like and how they like it.
The best example; http://www.youtube.com/watch?v=38maVb_30ng, remember, it is a movie; I do not promote the irrational behavior of Jack Nicholson when he flips the table, but I understand the frustration.
This is a classic example of not satisfying a customer.
You might ask; will SuperJeweler do whatever the customer asks? Of course not, a couple weeks ago a customer asked us to sell him a 1ct diamond, D flawless for $1000. There is a limit. We do believe the customer is always right and we do everything we can, within reason, to make it right.
I hope all your experiences with SuperJeweler are met with the best customer service, the service you expect and deserve. If we fail to deliver, do not hesitate to contact me at http://www.superjeweler.com/ContactUs/
Andrew W. and the Fox Family are just back from a fantastic Carnival cruise.
We had a blast!
Of course, like everyone, we did a ton of shopping when off the boat in our
ports of call. I could not believe how many jewelry stores there are in
Nassau, Bahamas. We saw so many, but not names you would recognize. No Zales
or Kay or mall jewelers like that. No Tiffany or luxury retailers whose name
you would know.
There seems to be a group of cruise port retail jewelers. I saw Diamonds
International, Effy, and Little Switzerland, to name a few. These
retailers touted big discounts on famous branded jewelry. They also had
loads of diamond jewelry, gemstone jewelry with sapphires, emeralds, rubies
and more. The array of fine jewelry items they had was simply amazing.
I checked a bunch of prices, and as a jewelry expert, I'm supposed to know
how to spot a deal. I can report that as well as a great selection, the
prices are fair. Not extremely low, but definitely reasonable. Many of the
brands the better stores offer cannot be discounted much, without losing
I also looked at the jewelry on the cruise ship, more than partly because
the Cruise Director Josh constantly pounded us with announcements about the
amazing sales that were running for a limited time only. At one point I
considered choking Josh a bit, strictly out of principle of course, but
discretion won out. When I visited the store, I was helped by the nicest
Indian guy at the cruise ship store. The staff members on the cruise ship
were incredibly nice, and from all over the world. Every persons home
country was on their name tag, and we happily met people from India,
Indonesia, Portugal, Thailand, Bulgaria, Serbia, Romania, and some more that
I am sure I have forgotten.
But back to the store, which was a cross between Sears fashion jewelry and a
Zales mall jewelry store, and at the same price. I was not impressed with
the prices on the ship. The liquor, on the other hand, was super duper
Time to circle back to the question that I am addressing with this post.
Are vacation jewelry prices lower than back home, or online at a site like
SuperJeweler.com? The truth is that it depends upon what you are looking
If you are looking for a Chopard watch, designer fine jewelry, or something
very unusual, the stores in the islands can't be beat, either for selection
or price. If you are looking for a mainstream diamond jewelry item such as
diamond stud earrings, a diamond tennis bracelet, a diamond solitaire ring,
or a non-designer sapphire ring, or something along these lines, you can buy
at a much better price right from your home, or possible at a local jewelry
So why do savvy jewelry consumers buy at stores when they are on vacation?
It's simple! We are all relaxed on vacation, more prone to buy, and less
likely to price shop.
But wherever you buy, whether at SuperJeweler, or in the islands, or in your
hometown, I personally wish you the best of health and happiness while
enjoying you jewelry!
Black diamonds have been around forever, but over the last few years they've become a new fashion staple. These sleek stones add elegance to any outfit, day or night--and at SuperJeweler they won't break the bank! We've always carried black diamonds, but we've added several new pieces to our selection. Take a look at just a few of the black diamonds we offer!
Gorgeous, black diamond pave hoop huggy earrings, perfect for any special occasion! These earrings contain 56 black diamonds total in I3 clarity. Total carat weight is 2ct. The earrings have posts with friction backs and are approximately 1/2 inch in length. These earrings are crafted in solid sterling silver.
Take a look at these beautiful inside out black diamond hoops set in solid sterling silver! These earrings contain 34 black diamonds total in I3 clarity. The earrings hang down about a 1/2 inch.
Show your sweetheart how much she means with this amazing black diamond heart pendant! This necklace contains 34 shimmering black diamonds in I3 clarity. The necklace is 1ct total weight and the heart measures approximately 1 inch. This necklace is crafted in solid sterling silver and is 18 inches long.
This elegant black diamond eternity band is perfect for a special engagement, wedding, or anniversary. This ring contains 68 beautiful black diamonds in I3 clarity. Total carat weight is 1.36ct and this ring is crafted in solid sterling silver. This is available in ring sizes 4-9.
You won't believe these 2 carat black diamond hoops! These earrings contain 40 black diamonds total in I3 clarity. Total carat weight is 2ct. The earrings hang down about 3/4 inch. The earrings are crafted in solid sterling silver.
Whether your buying for yourself or a gift for someone special, you can't go wrong with black diamonds. These are only a few of the amazing pieces of jewelry you'll find at SuperJeweler.com!
Now that His Royal Highness Prince George of Cambridge has finally arrived, sating our curiosity regarding the royal name and gender, we can move on to wondering what sort of push present one receives for bearing royalty.
A push present--also referred to as push gift or baby bauble--is a gift presented by the child's father to the mother to commemorate the birth of a child. No one is quite sure where or when this tradition began, but the term first appeared in print back in 1991. Supposedly, the tradition has older roots in England and has been gaining popularity in the US in the last several years, due in part to extravagant celebrity push gifts.
Reportedly, Kanye West presented the mother of his child, Kim Kardashian, with a black and yellow diamond, tiger striped ring similar to the one pictured here and costing around $770,000.
Shortly after the birth of her daughter, Blue Ivy, Beyoncé began sporting this beautiful blue tanzanite stunner. It's presumed to be her push gift from husband, Jay-Z, and estimated to be worth $500,000.
When style maven Rachel Zoe gave birth to her son, Skyler she received an unbelievable 10 carat diamond ring. This ring was designed by Neil Lane and is said to have cost her husband, Rodger Berman, $250,000.
While these gifts are indeed amazing, it isn't necessary to spend the diaper budget and the college fund on an exquisite piece of jewelry. Here are some SuperJeweler.com alternatives to these over the top gifts.
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